We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018-and now with offices in both Lisbon and San Francisco-we've remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you'll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management-and change lives along the way. As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups. This role requires solid communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence. ~ This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Develop and execute community engagement strategies to grow and support user communities. Manage and moderate forums, social media groups, and user discussion platforms. Organize and promote community events, webinars,



and Q&A; sessions. Collaborate with marketing, product, and support teams to ensure a seamless user experience. Monitor and analyze community engagement metrics to optimize strategies. Stay up to date with community management trends, tools, and best practices. Develop and maintain community guidelines and policies to ensure a safe and welcoming space. Around 3+ years of experience in community management, social media management, or customer engagement. Experience managing online communities, forums, or social media groups (e.g. Discord, Reddit, Facebook Groups, Slack, or custom platforms). Experience with community-building tools and analytics platforms. Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines. Experience planning and executing community-driven events or initiatives. Passion for building meaningful relationships and fostering brand loyalty. Ability to analyze engagement data and adjust strategies accordingly. Experience in fast-paced digital environments with a user-centric mindset. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Pension Fund to support your long-term financial planning. Meals 100% free at the hub. Diversity & Inclusion We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. Any use of AI in application materials, assessments, or interviews will result in disqualification.

📌 Community Planning (London)
🏢 Air Apps
📍 London