Are you an energetic, positive, and reliable individual who thrives in a fast-paced, customer-focused environment? The City of Summerside is seeking enthusiastic and motivated Customer Service Representative to join our team at Credit Union Place, supporting both the Front Desk/Box Office and Bowling Lanes

At Credit Union Place, you’ll be part of a team that helps create a welcoming and fun experience for our guests. From assisting visitors at the front desk, selling concert tickets and memberships, to ensuring a great time at our five-pin bowling lanes, every day will bring variety and recent opportunities to connect with the community.

Duties include:

- Provide outstanding customer service in-person and over the phone
- Process sales of memberships, event tickets, and bowling lane bookings
- Perform general office duties and support daily operations
- Handle cash, debit, and credit transactions accurately
- Operate computer software, POS systems, and related technology
- Keep the workspace organized while managing multiple priorities
- Work in the Bowling Lanes includes service in the licensed lounge area
- Adapt to changing tasks and customer needs in a busy environment

Required Qualifications and Competencies:

- Strong communication and interpersonal skills
- Proven ability to multitask, prioritize, and work under pressure
- Friendly, positive attitude with a team-oriented mindset
- Reliable with a solid work ethic and attention to detail
- Computer literacy and comfort with technology
- Experience in customer service or hospitality considered an asset
- Bilingualism (English/French) is an asset
- For the Bowling Lanes: must have or be willing to obtain a Responsible Beverage Server Certificate (19+)

Hours : Approximately 10–15 hours per week, with the possibility of additional hours based on operational requirements.

Deadline to apply : Friday, November 6th at 12:00 PM (AST)

Tagged as: 64409

Essential Skills:

- Computer Use
- Oral Communication
- Problem Solving
- Working with Others

Soft Skills:

- Adaptability
- Effective Communication
- Problem Solving
- Service Oriented

Hard Skills:

- Administrative Support
- Client Services
- Customer Service

Digital Skills:

- Email
- Microsoft Outlook
- Microsoft Word

Languages:

- English
- French

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📌 Customer Service Representative (Summerside)
🏢 City of Summerside
📍 Summerside