Wilson Niblett Motors Limitedis currently seeking an Service Appointment Coordinator to join our team of customer focused professionalswithin our high volume and process-driven Dealership. Handle all incoming service calls and emails for service appointments Answer customer inquiries, concerns and provide assistance where needed Input and maintain vehicle/customer information in the computer system Identify and raise customer concerns with the management team usingour process Our idealcandidates understand thatcustomers have a choice in where they purchase and service their vehicles, andtherefore demonstrate a commitment delivering unparalleled service to show ourcustomers real value for their hard-earned money.



Passionfor delivering a consistently exceptional customer experience Abilityto multi-task between computer programs, maintaining engagement andrapport with customer on the phone Previous Dealership Service Department Appointment Booking experience preferred Preferred Previous customer service/administrative experience required Experience with CDK or Dealermine an asset Collaborativework workplace, group support and ongoing training Wilson Niblett Motor Limitedis an equal opportunity employer which values diversity in the workplace.

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