Purpose: Contributes to meeting or exceeding store sales and profit targets by: Contributing to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. Utilizing expertise and experience to serve and sell to customers; Flawlessly executing store operations when responsible for product flow to and from sales floor and/or cashier procedures. Leading team members and coaching them on excellent consumer experience. Assuming leadership responsibilities in the absence of the Store Manager. Role modelling a culture of consumer centricity within the store. Drive a consumer obsessed culture that makes Every Moment Matter for our customers. Operations: Support store systems and processes that drive operational excellence. Visual Excellence: Provide a premium presentation by implementing and maintaining Brand Retail Standards. Creates an appealing, easy-to-shop environment for customers by coaching the team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility. Monitors the products and resources available to customers within assigned area of responsibility by driving product replenishment, efficiency, and productivity from the stockroom to the sales floor. Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures. Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility. Minimizes loss by implementing and actively monitoring and tracking all loss prevention activities.



Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model. Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance. Acts as a resource for escalated complex customer service situations (add to all leadership roles) Coach store team on Seasonal product and Brand product knowledge features and benefits, and unique selling points clearly to address consumer needs Demonstrates how to connect our consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for our consumers Support the training of the store team on all omnichannel related sales tools and digital consumer journey in the store Create a high-performance culture by setting transparent expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance, in partnership with Store Leadership Supports store leaders with performance management data or task as needed. Understands Retail KPIs to help support established sales target and overall brand objectives. Skilled in operating personal computers, POS systems, and various software packages including MS office. Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. High school diploma or high school diploma, or an equivalent credential. Must be 18 years or older. Minimum 12 months experience working in a retail environment. Advanced selling experience and comprehensive product, retail and industry understanding. adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace.

📌 Adidas Retail Supervisor (Campbellville)
🏢 Adidas
📍 Campbellville