28 Oct
|
Dye & Durham Talent Team
|
New Westminster
28 Oct
Dye & Durham Talent Team
New Westminster
The Data Entry Clerk is responsible for supporting the administration of the Intersection Traffic Camera Unit (ITCU) program through the accurate processing, tracking, and management of Red-Light Camera ticket information. This role serves as a key point of coordination between clients, enforcement officers, ICBC contacts, and internal stakeholders, ensuring tickets are processed, served, tracked, and billed efficiently and accurately. The position plays a critical role in maintaining data integrity, supporting operational effectiveness, delivering exceptional customer service, and contributing to the successful execution of the program through effective communication, research, and administrative support. Accurately and efficiently enter ticket information into company systems and databases. Enter billing information into company systems to facilitate timely and accurate client invoicing. Establish and maintain positive working relationships with clients, recipients, and Enforcement Officers through phone, email, and in-person communication. Deliver exceptional customer service to both internal and external stakeholders.
Participate in training and career development opportunities to enhance job knowledge and skills. Customer-focused mindset with a commitment to delivering exceptional service. Strong data entry skills with a high degree of accuracy. Proficiency in Microsoft Office applications and other computer systems used for data processing and invoicing. Experience using databases, ticket management systems, or similar administrative software. Previous administrative, customer service, data entry, or office support experience is considered an asset. Fluency in a second language is considered an asset. High school diploma or equivalent required; additional post-secondary education is considered an asset. As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities.
We offer
competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.
📌 Senior Data Entry Operator (New Westminster)
🏢 Dye & Durham Talent Team
📍 New Westminster