Deliver exceptional customer service at Planet Fitness in Toronto, handling front desk activities and supporting members, guests, and prospective members.

As a Member Services Representative, you will create positive member experiences at the Pearl North York club. Responsibilities include answering phones, checking members into the system, conducting tours, calculating membership rates, and updating accounts. You will also address questions professionally while supporting club cleanliness.

Key Responsibilities:

- Greet members, prospective members, and guests warmly
- Answer phones and assist callers with questions
- Check members into the system
- Conduct tours and sign up current members
- Complete cleaning checks and assigned club tasks

Requirements:

- Be at least 18 years old
- Have a high school diploma or GED equivalent
- Demonstrate basic computer proficiency
- Show punctuality, reliability, and customer service skills
- Stand, walk, and occasionally lift up to 50 pounds

Bring customer focus, professional communication, and front desk service skills to Planet Fitness members in North York.

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📌 Planet Fitness Member Services Representative (Toronto)
🏢 Penn Hills Fitness
📍 Toronto