Deliver exceptional customer service with Poppy Barley as a Senior Brand Concierge Keyholder, using product knowledge and relationship selling.

This retail role supports the Poppy Barley customer experience online and in-store. You will share the brand’s history and values while building client connections. The position combines styling education, store operations, and keyholder responsibilities.

Key Responsibilities:

- Deliver exceptional customer service reflecting luxury for people
- Share Poppy Barley history, values, and product knowledge
- Build client relationships through relationship selling
- Receive stock, process inventory, and fulfill online orders
- Complete assigned opening and closing duties

Requirements:

- Demonstrated experience delivering exceptional customer service
- Retail, sales, or customer service leadership experience
- Exceptional written and verbal communication skills
- Passion for fashion, styling, and customer connections
- Availability for mornings, evenings, weekends, and holidays

Bring relationship selling, fashion passion, and operational support skills to the Poppy Barley customer experience as a keyholder.

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📌 Senior Retail Brand Concierge Keyholder (Vancouver)
🏢 Poppy Barley
📍 Vancouver