ATCO Energy seeks a Customer Care Advisor in Calgary, Alberta, supporting customers through phone, chat, and email. Discuss energy bills and provide clear solutions.This Customer Service Representative role supports ATCO Energy Home Services and ATCO Energy clients. You will provide residential and business support while selling products and services. The position also includes account maintenance, complaint resolution, and personal KPI management.Key Responsibilities:Support customers through phone, chat, and email channelsDiscuss energy bills and provide appropriate solutionsSell products and services for home and business needsProcess customer adjustments and maintain financial accountsResolve complaints and confirm customer satisfactionRequirements:High School Diploma or equivalentCustomer service or contact center experienceOne year of inbound or outbound sales experienceExcellent oral and written English communicationAvailability across six days with adaptable shift changesBring customer service, sales, account management, and complaint resolution skills to ATCO Energy’s Calgary Customer Care Centre.#J-18808-Ljbffr

📌 Advisor, Customer Care - C$49,000 A Year (Winnipeg)
🏢 ATCO Energy
📍 Winnipeg