Lead retail operations through cash management, staff supervision, and customer service while opening and closing the store during assigned shifts.The Retail Experience Lead oversees daily operations and maintains store presentation to company standards. This position guides employees, assists cashiers, and reinforces policies, procedures, and regulations. The Lead also supports onboarding, training, education, and sales strategies while escalating issues to store managers.Key Responsibilities:Open and close the retail store, activating and deactivating alarmsSupervise staff and oversee daily assigned-shift operationsAssist cashiers and manage cash-related responsibilitiesMaintain store appearance and product presentation standardsEscalate employee issues and customer complaints to store managersRequirements:Solid knowledge of retail sales principles and practicesExperience with cash managementAbility to guide, educate, and motivate employeesStrong customer service and troubleshooting skillsExcellent organizational and time management skillsApply retail leadership, cash management, and customer service skills while guiding staff and maintaining consistent store standards.#J-18808-Ljbffr

📌 Retail Operations Shift Lead (Winnipeg)
🏢 FIKA
📍 Winnipeg