YWCA Westman Posted: October 15, 2026 The purpose of the Support Worker is to aid and support individuals who are residing in the Shelter. Support can be offered in the form of counselling, assistance with goal setting, making appointments and other such needs. Engaging with client in crisis situations, includes determining immediate needs for support and intervention. Assist clients with preparing for and attending meetings with various services such as legal aid, CFS, and alike. Act as an advocate for clients in dealings with EIA, courts, housing, legal aid, medical, etc. Assist with answering crisis phone line: troubleshooting, offering support and advocacy or alternative resources when required. Assist with client intakes and assessments: creating client files, entering information into internal system, processing paperwork. Assist with general client and facility care: cooking, cleaning, and answering doors. A thorough understanding of the issue of violence against women and their children including the types of abuse, family impact, related historical, societal,



and power issues. Knowledge on resources available in the community. The ability to work alone and exercise valuable judgement in handling demands of a crisis. A Diploma or Degree in the humanities such as Applied Counselling, Social Work, Psychology, Sociology, or alike. Other related education in crisis intervention, domestic violence, addictions. Experience working with domestic/sexual abuse cases. Experience managing crisis situations and supporting people through crisis.
Current non-violent crisis intervention certificate, Emergency First-Aid and CPR certificate, and Food Safe certificate. A satisfactory Adult and Child Abuse Registry and Criminal Record Check. Physical: This position will be based in an office in a women's shelter facility. Mental Health: This position will be exposed to crisis situations including witnessing individuals and children in distress.

📌 Care Support Workers Required Flexible Hours (Angusville)
🏢 Brandon University
📍 Angusville