Entity: WELL Health Clinic Network Inc.Job TitleVirtual Medical Office Assistant (Remote)LocationRemote (Canada)Job TypeFull-TimeHourly Range$20.00 - $23.00 CAD per hourAbout UsTIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.Position SummaryWe are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.Key ResponsibilitiesSchedule and manage virtual appointments through the Tia Health platformCommunicate with patients via phone, email, and secure messagingAssist patients with joining virtual visits and troubleshooting minor technical issuesMaintain accurate electronic medical records (EMR)Verify insurance information and assist with billing tasksCoordinate referrals, prescriptions, and lab requestsProvide administrative support to physicians during virtual clinic hoursEnsure compliance with Canadian privacy regulations (e.G., PHIPA)QualificationsExperience in a medical office or healthcare settingKnowledge of medical terminologyFamiliarity with EMR systems and telehealth platformsStrong communication and organizational skillsAbility to work independently in a remote environmentHigh level of attention to detail and confidentialityPreferred QualificationsExperience in a virtual clinic or telehealth environmentExperience with OSCAR EMR (preferred)Knowledge of Canadian healthcare systems and billingComfortable assisting patients with basic technical issuesWork ScheduleFull-time positionStandard hours: 10:00 AM – 6:00 PM (PST`)Flexibility available for the right candidateRequirementsMust reside in CanadaReliable high-speed internetQuiet, private workspaceStrong computer and digital literacySalary StatementThe salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.Diversity and InclusionWELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.Recruitment Process TransparencyThis recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.Awards and RecognitionWELL has been independently certified as a Outstanding Place to Work by the Great Place to Work Institute Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.#J-18808-Ljbffr

📌 Remote Virtual Medical Office Assistant - Remote (Varennes)
🏢 WELL Health Clinic Network
📍 Varennes