100% year over year, very low churn, and many years of runway. We’ll share more details once we meet. In short, it's the perfect time to join!Interview ProcessOur interview process is thorough - we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:Intro Call with Ashby Recruiting - 30 MinutesHiring Manager Interview - 45 MinutesMock Customer Call - 45 MinutesFinal Round - 1 hourRather than a traditional panel interview with a large group, we structure our panel into two focused conversations. This gives you the chance to meet with multiple team members in a more conversational setting centered on specific topics, instead of a formal Q&A. You'll discuss how you approach problem solving, dive into a product complexity exercise, then wrap up with a quick closing call with the hiring manager.BenefitsYou’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby - do it when you feel financially comfortable.Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking itTwelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!$100/month education budget with more expensive items (like conferences) covered with manager approval.Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.#J-18808-Ljbffr

📌 Mid-Market Customer Success Manager - Americas (Winnipeg)
🏢 Ashby
📍 Winnipeg