2nd Shift Parts Counterperson (Langley)

2nd Shift Parts Counterperson (Langley)

28 Oct
|
Dilawri Group of Companies
|
Langley

28 Oct

Dilawri Group of Companies

Langley

If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed. Founded in 1985, Dilawri is Canada's largest automotivegroup and one of Canada's Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world's mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation , weare also committed to making a meaningful impact in the communities weserve. Mercedes-Benz Langley is seeking a Parts Advisor to joinour team, reporting directly to the Parts Manager. The Parts Advisor plays acritical role in supporting dealership operations by providing exceptionalservice to both internal technicians and external customers through theaccurate sourcing, selling, and distribution of automotive parts andaccessories. This position contributes to the overall success of the PartsDepartment by maintaining inventory accuracy, supporting efficient service operations,and ensuring customers receive timely and professional assistance. Thesuccessful candidate will demonstrate strong product knowledge, attention todetail, and a commitment to delivering an outstanding customer experience in a fast-paced dealership environment Provideprompt, courteous, and professional service to retail, wholesale,



andinternal customers Assisttechnicians and customers in identifying and sourcing the correctreplacement parts and accessories Processparts sales transactions, including preparing invoices, sales orders, andrelated documentation Receiveand manage telephone, email, and in-person parts inquiries and orders Monitorinventory levels and assist with inventory control, stock replenishment,and cycle counts Receive,inspect, and verify incoming shipments for accuracy and completeness Processreturns, warranty parts, exchanges, and credits in accordance with companyand manufacturer policies Promoteand sell parts, accessories, and related products to maximize customersatisfaction and departmental performance Maintainaccurate records of inventory transactions and customer orders Collaborateclosely with Service, Sales, and other dealership departments to ensureoperational efficiency Minimum5 years of experience in an automotive parts department required Experiencewith dealership parts operations and inventory management considered anasset Knowledgeof automotive systems, components, and replacement parts required Experienceusing electronic parts catalogs and dealership management systemspreferred Strongcustomer service and relationship-building skills Abilityto accurately identify, source, and recommend automotive parts Proficiencywith computerized inventory, parts catalog, and dealership managementsystems Professional,dependable, and customer-focused attitude In addition to working with and learning from a team ofleading professionals in the automotive industry, our perks include: Job-specificcoaching & training programs

📌 2nd Shift Parts Counterperson (Langley)
🏢 Dilawri Group of Companies
📍 Langley

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