The Quality and Compliance Manager is responsible for ensuring that Tayco's products, processes, and documentation comply with all applicable regulatory requirements, industry standards, and certification bodies. This role owns the Quality Management System (QMS) and quality control processes end-to-end, driving continuous improvement in quality performance and building a culture of quality across the organization — from design and sourcing through manufacturing and final delivery. Regulatory & Industry Compliance Monitor furniture industry-specific standards and evolving regulatory requirements, assessing their impact on Tayco's products and processes. Develop, implement, and maintain internal compliance policies and procedures aligned with current regulations and best practices. environmental, sustainability etc.) Product Certification Management Oversee the certification process for products to ensure compliance with industry standards, including ANSI/BIFMA (e.g., Manage certification renewals and re‐testing timelines to avoid lapses in product compliance. Quality Management System (QMS) Establish and oversee QC processes across incoming materials, in‐process manufacturing, and final inspection to ensure products meet or exceed customer and regulatory requirements. Define quality metrics and inspection criteria; conduct root cause analysis and drive corrective and preventive action (CAPA) on non‐conformances. Continuous Improvement & Quality Culture Analyze quality data (defect rates, customer complaints, returns, scrap/rework) to identify trends and drive systemic improvements. Lead or support continuous improvement initiatives (e.g., Partner with Production, Engineering, Product Development, and Supply Chain to embed quality checkpoints throughout the product lifecycle. Deliver training and awareness programs to build quality ownership at all levels of the organization. Documentation,



Reporting & Stakeholder Management ~ Maintain organized, audit‐ready records of certifications, test results, inspection reports, and compliance documentation. ~ Prepare and present quality/compliance performance reports, KPIs, and audit outcomes to senior leadership. ~ Manage customer and regulatory inquiries related to product compliance, certifications, and quality performance. ~ Liaise with suppliers to ensure incoming materials and components meet required specifications and certification standards. ~ Bachelor's degree in engineering, Quality Management, Industrial Technology, or related field (or equivalent experience). ~5+ years of experience in quality assurance/compliance, ideally within furniture manufacturing or a related industrial/manufacturing environment. ~ Certified Quality Manager (CQM), Certified Quality Auditor (CQA), or Lean Six Sigma certification is an asset. ~ Experience managing third‐party audits and certification body relationships. ~ Effective cross‐functional communication and stakeholder management. ~ Ability to translate regulatory requirements into practical operational processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manual dexterity required to use desktop computer and peripherals. Overtime as required. Extended Healthcare Plan (Medical, Disability, Dental & Vision) Active Social Committee with wonderful company culture Tayco is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority. At Tayco, we are embracing creative technologies, and Artificial Intelligence (AI) may be used to pre‐screen applicants to enhance our recruitment process. AI‐driven tools help us streamline candidate sourcing, improve the quality of our hiring decisions, and ensure a more efficient and personalized experience for both candidates and hiring teams.

📌 Senior Quality (Toronto)
🏢 Tayco
📍 Toronto