Cliquez ici pour consulter la description de poste complète en français et découvrir d'autres possibilités au Québec Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do

we offer
a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth.

Job Description
Summary Credit & Collections Supervisor Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Supervisor. As a Credit & Collections Supervisor, you will lead collections employees in collecting revenues generated from the customers within their assigned area and ensuring compliance with Sunbelt's policies and procedures. You will also ensure the escalation of issues to Credit & Collections leadership for handling. Responsible for day-to-day direction of the collection team provide training to team members monitor work expectations of collectors through regular checks guide collectors on alternative/creative methods of collecting Facilitates the flow of communication with the Field Support Team and across other teams as necessary Handles at-risk and escalated accounts Able to identify risk accounts and collection status through account reviews and elevate as necessary Answers incoming customer calls Makes lien notice recommendations to Team Leader, Field Collections Support Participates in monthly calls to inform department of at-risk accounts Supports Collections team as backup by cross training on multiple functions Supports Credit Supervisor in monthly update meetings Performs other duties as assigned by Credit Supervisor 3-5 years collection experience, preferably in business to business collections ~ Previous experience with a complex regional or national company with multiple locations ~ Knowledge of the general credit process and analysis of accounts-at-risk ~ Extensive knowledge of fair debt and collection management ~ strong knowledge of state commercial laws and knowledge of legal lending methods ~ Commitment to excellent customer service ~ professional phone etiquette ~ Ability to handle dispute resolution, including irate/dissatisfied customers ~ Experience with Microsoft Excel or other spreadsheet application ~ Comfortable working with and influencing senior management ~ Relevant credit and collections certification The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range 67,646.00
- 93,013.80 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.



Please visit for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. Health, Dental, Vision, Life Insurance Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days Leading wages Employee Assistance Program Sunbelt Rentals supports service members. In order for the employee to get a referral bonus they need to contact their regional recruiter. This position requires fluency in both English & French. Proficiency in English is necessary to effectively communicate with clients and colleagues across North America, respond to English inquires and ensure transparent internal collaboration with our team. A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job. Sunbelt's extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more. At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Medical/Dental/Vision Insurance ~401(k) Retir

📌 Supervisor/Collection Manager (Laval)
🏢 Sunbelt Rentals
📍 Laval