We are looking for a Collection Specialist to join an IT Software organization on a Contract basis in Vancouver, British Columbia.

This role is ideal for someone who is detail oriented and can combine sound credit judgment with effective collections support in a quick-paced business-to-business environment.

The position begins with on-site training for the first one to two weeks before transitioning to a fully remote arrangement, offering a structured onboarding experience and flexibility throughout the assignment.

This contract is expected to run until the end of the year.

Responsibilities: • Assess customer credit applications that require manual review and determine appropriate outcomes based on financial and risk-related information. • Analyze financial statements, credit bureau data, payment trends, and trade references to evaluate the reliability of new and existing business customers. • Authorize, modify,



or decline credit requests within established approval limits while supporting balanced business growth and risk control. • Review unique billing structures or payment arrangements and escalate exceptions when further approval is required. • Share clear credit decisions and supporting rationale with internal stakeholders, including sales, billing, and collections teams. • Recommend practical improvements to current credit review practices by identifying inefficiencies or gaps in automated processes. • Assist with collection activities by following up on overdue accounts and maintaining clear and respectful communication with customers. • Keep account notes, payment updates, and collection actions current to support accurate records and timely follow-through. • Help manage daily administrative and operational tasks within the collections function while meeting competing deadlines effectively.

📌 Collection Specialist (Vancouver)
🏢 Robert Half
📍 Vancouver