Our client in the travel industry is seeking a Sales Team Lead to join their growing organization and support a high-performing sales team through its next phase of growth. This is an excellent opportunity for a sales skilled who enjoys coaching, training, and operational problem-solving in a rapid-paced, customer-focused setting. Rather than serving as a traditional people manager, this individual will act as a key support resource for the sales team, helping agents navigate systems, processes, product knowledge, client scenarios, and day-to-day sales execution. If you are a cooperative leader who thrives on helping others succeed while driving operational excellence, we’d like to hear from you.

Key Responsibilities
Support sales agents with product knowledge, trip builds, pricing, booking workflows, and day-to-day sales questions
Provide ongoing coaching through call reviews, side-by-side support, and regular skill development conversations
Strengthen consultative selling skills, including value-based selling, objection handling, and closing techniques
Assist with onboarding and training new team members on processes, tools, and sales best practices
Troubleshoot operational issues and help identify practical solutions to improve team efficiency




Contribute to the creation, refinement, and documentation of sales processes and workflow standards
Partner with cross-functional teams to communicate updates, support new initiatives, and share frontline sales insights
Assist with escalated client situations and internal problem-solving as needed
Support adoption and rollout of new systems, tools, and technology enhancements
Foster a positive, collaborative, and accountable team environment by leading through example

Qualifications
Experience in sales leadership, coaching, training, or team development
Strong ability to build trust, credibility, and influence without relying on formal authority
Background supporting teams in a fast-paced, customer-facing environment
Excellent communication, coaching, and interpersonal skills
Strong organizational abilities with the capacity to manage multiple priorities
Experience creating or improving systems, processes, and documentation
Comfortable working with CRM platforms, reporting tools, and operational systems
Strategic thinker who is also highly hands-on and execution-focused
Positive, resilient, and adaptable approach to problem-solving

📌 Sales Team Lead Vancouver
🏢 Robert Half
📍 Vancouver