Build customer relationships at TD as a Personal Banking Associate, using banking knowledge and digital education to support clients. Work in a branch office serving financial needs.
This role supports customers with advice needs, service transactions, and banking solutions. You will guide clients to appropriate contacts, resolve problems, and explain mobile, ATM, and online banking. The position also supports frontline operations and accurate business processes.
Key Responsibilities: Engage customers in advice needs and service transactions
Guide customers toward appropriate banking solutions and contacts
Educate customers about digital banking channels
Support scheduled cash and non-cash transactions
Improve branch practices and customer experience
Requirements: High School diploma and/or one year relevant experience
Complete IFC or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Robust communication, organization, and time management skills
Apply your customer experience, banking knowledge, and digital guidance skills as a Personal Banking Associate with TD.