28 Oct
|
Artech
|
Saskatoon
Job Title: Field Service Planner Duration: 12 Months Location: Saskatoon, SK Introduction The role is responsible for scheduling the execution of field services operations at customer sites.
The role ensures that all parts, tools, instructions, and order details are made available to the field services execution workforce and that the closest, qualified Field Service Representative (FSR) is scheduled for the job to meet customer requirements and workforce optimization.
This role interacts with end customers, requiring strong communication skills.
Required Skills & Qualifications Associate degree and/or equivalent experience (1-2 years experience)
Expertise in MS Office Applications Excellent analytic skills Self-starter and quick learner Valuable public speaking and communication skills Prior work experience at client or in client's industry Knowledge of field service business Experience in customer care center Minimal technical knowledge on products Day-to-Day Responsibilities Check and enrich work orders to be scheduled in systems Prepare and prioritize interventions in backlog Assign work orders determining best date/timing Communicate proactively with customers Monitor the smooth execution of interventions Participate in regular meetings with field services execution team Company Benefits & Culture Collaborative work environment Opportunities for professional growth Focus on customer satisfaction For immediate consideration please click APPLY to begin the screening process with Alex.
📌 Field Service Planner (Saskatoon)
🏢 Artech
📍 Saskatoon