Lead retail sales performance at Michaels Windsor North, using customer-focused coaching and operational leadership to strengthen store results. Drive engaging service across front-end operations.
The Sales Manager leads a high-performing selling culture and supports the Store Manager with SOP and Company program execution. This leadership role emphasizes sales and service KPIs, Customer Experience, ART of Selling behaviors, and team development. You will maintain floor leadership while supporting productive daily operations.
Key Responsibilities:
- Coach Customer Experience and ART of Selling behaviors
- Provide Manager-on-Duty coverage and maintain floor leadership
- Enforce Company policies, standards, and operational expectations
- Support POS and Self-Checkout transaction accuracy
- Train and develop team members across assigned departments
Requirements:
- Three or more years of retail leadership experience
- Ability to remain standing for extended periods
- Ability to move throughout the store
- Ability to lift, carry, push, and pull merchandise
- Availability for nights, weekends, and early mornings
Bring retail leadership, customer coaching, and sales execution expertise to Michaels’ Windsor North store team.