About Oliver JewelleryOliver Jewellery has been a trusted name in Ontario for over 50 years. As a family-run business with seven locations across the GTA, we are known for our integrity, professionalism, and commitment to customer service.We specialize in purchasing gold, silver, precious metals, high-end watches, and luxury accessories directly from the public, as well as offering loans against jewellery. Through decades of experience and a strong community presence, we've built a reputation as one of the most recognized and respected names in the industry.Position OverviewWe are currently seeking a reliable and detail-oriented Office Assistant to join our growing team.This position is being hired in preparation for a future Oliver Jewellery location in the Markham area. The successful candidate will begin working and training at our existing GTA locations, primarily at our Eglinton location in North York/Toronto, before transitioning to the recent location once it opens.This role is ideal for someone who thrives in a hands-on, fast-paced environment and enjoys working with both customers and high-value items. The Office Assistant plays a key supporting role in daily store operations — assisting with transactions, handling inventory, managing cash, and ensuring a smooth customer experience.Fluency in Cantonese and/or Mandarin is required for this position. Candidates who are fluent in both Cantonese and Mandarin are strongly preferred.This is a long-term, stable position with the opportunity to grow within the company.Key ResponsibilitiesCash Handling & Daily BalancingCount and reconcile cash at the start and end of each dayAssist in managing cash flow during transactionsEnsure accuracy and accountability in all cash-related activitiesInventory & Product HandlingSort and organize jewellery by karat and purity (stamps/testing as needed)Authenticate handbags and accessories using EntrupyAssist with watch handling, including opening cases and battery changesRemove stones from jewellery settings when requiredCustomer Service & OperationsSupport buyers during transactions and package purchased itemsAccurately enter transactions into internal software systemsAssist customers with pawn transactions and pickupsMaintain organization of holds, repairs, and pending pickupsPrepare items for inter-location transfers on scheduled daysAnswer phones and assist customers with general inquiriesHelp maintain a clean, organized, and well-stocked store environmentRequirementsFluent in Cantonese and/or Mandarin; fluency in both is strongly preferredAvailable to work Monday to Saturday (10:00 AM – 6:00 PM)Reliable access to a personal vehicle (required)Able to initially work and train at our existing GTA locations, primarily our Eglinton location in North York/TorontoAble to transition to the future Markham-area location once openedStrong attention to detail and organizational skillsExcellent communication and customer service abilitiesAbility to multitask and stay organized in a fast-paced settingComfortable working with cash and high-value itemsPrevious experience in retail, administration, or jewellery is an asset, but not requiredCompensation$75,000 annuallyFull-time, stable positionOnly candidates selected for an interview will be contacted.Oliver Jewellery is an equal opportunity employer committed to diversity and inclusion in the workplace. Join Oliver Jewellery and become part of a team dedicated to providing exceptional service and value to our customers.Pay: From $75,000.00 per yearApplication question(s)Do you have consistent, reliable access to a personal vehicle on a daily basis?Fluency in Cantonese and/or Mandarin is required for this position. Please indicate which language(s) you speak fluently: Cantonese, Mandarin, or both.Work Location: In person

📌 Office Assistant (Markham)
🏢 Oliver Jewellery
📍 Markham