Support Hamilton Booth Centre residents through diversion case work, intake assessments, and referrals while working Monday to Friday, 7:00 a.m. to 3:00 p.m.
The Salvation Army seeks a permanent full time Diversion Case Worker for its Hamilton Booth Centre. You will manage individual cases, help residents address social adjustment challenges, establish goals, monitor progress, and prepare discharge plans. The position supports shelter residents through problem-solving, referrals, crisis response, and harm reduction services.
Key Responsibilities: Develop and maintain a resident caseload
Complete intake, assessment, VI SPDAT, and diversion tools
Provide problem-solving and referral counselling
Record activities and incidents accurately
Provide safer supply and client-centred harm reduction support
Requirements: University or college diploma in Social Service
Related life experience may be considered
Knowledge of community-based resources
Excellent oral, written, and interpersonal communication skills
Ability to lift or carry up to forty pounds
Bring case management, assessment, referrals, and harm reduction support to residents at The Salvation Army Hamilton Booth Centre.

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📌 Diversion Case Worker Hamilton (Ontario)
🏢 The Salvation Army
📍 Ontario