Remote transportation customer service work requires accurate booking-system support and confident communication across phone, email, and chat. Live in Canada and support clients during Pacific Time Zone business hours.
Ridebooker seeks an experienced customer service qualified, ideally with travel or tourism experience. You will understand services and booking systems, respond to inquiries, assist clients thoughtfully, and adapt to changing demand. The role also requires organized multitasking and dependable follow-through.
Key Responsibilities: Answer client inquiries through phone, email, and chat
Explain services and booking systems accurately
Provide professional, friendly, engaging client assistance
Follow department policies, procedures,



and customer service standards
Coordinate with colleagues and affiliate service providers
Requirements: Live in Canada and work remotely
Available during Pacific Time Zone business hours
Strong verbal and written communication skills
Ability to remain calm while prioritizing multiple requests
Computer proficiency and ability to learn platforms
Apply transportation customer service expertise, booking-system knowledge, and adaptable communication skills supporting Ridebooker clients remotely from Canada.

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📌 Remote Transportation Customer Service Representative (Quebec City)
🏢 go2HR
📍 Quebec City