Season ticket renewals and fan support define this Regina position with the Saskatchewan Roughriders at Mosaic Stadium. Use communication and problem-solving skills daily.
As a Fan Services Representative, you will support Rider Nation season ticket members and fans. The work includes renewal conversations, ticket upgrades, issue resolution, and payment processing. You will build loyalty by listening carefully, providing tailored solutions, and following up throughout each renewal process.
Key Responsibilities: Proactively engage members about renewals and answer questions
Process ticket upgrades, changes, payments, and special requests
Track renewal follow-ups and achieve individual and team targets




Resolve fan concerns promptly through effective solutions
Maintain accurate fan and ticketing database records
Requirements: Customer service or ticket operations experience preferred
Robust written and verbal communication skills
Renewal, upgrade, and retention conversation confidence
Ticketing software or CRM proficiency preferred
Availability for home games and rotating Saturday shifts
Bring renewal expertise, customer service, and relationship-building skills to strengthen Rider Nation connections from Mosaic Stadium.

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📌 Season Ticket Renewal Representative (Saskatchewan)
🏢 Riderville
📍 Saskatchewan