Support CPAP patients in person and by phone as a full time, on-site Administrator in Vaughan, Toronto. Apply customer service and interpersonal skills daily.
This Medical Office Administrator guides patients through CPAP therapy and addresses basic treatment concerns. The role works collaboratively with healthcare providers and patients while forwarding clinical requests to consultants when follow-up is needed. Organization and time management support consistent patient service.
Key Responsibilities: Provide CPAP therapy guidance and support to patients
Interact with patients in person and over the phone
Address basic concerns or issues about treatment
Ensure compliance with prescribed CPAP treatment
Forward clinical requests to consultants for follow-up
Requirements: Strong interpersonal and customer service skills
Ability to collaborate with healthcare providers and patients
Organizational and time management skills
High school diploma or equivalent required
Availability during extended hours and weekends
Use patient support, collaboration, and organization skills to help Vaughan patients manage prescribed CPAP therapy effectively.