Senior Practice Specialist
Commercial Lines | Toronto or Durham, ON | Hybrid | Full Time, Permanent

$80,000 to $110,000 + Variable Compensation & Performance Bonus

Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.

What You’ll Need

Active RIBO license

Minimum 5 years of Commercial Insurance experience

Experience with mid-market and/or large commercial accounts

Strong knowledge of Commercial Lines coverage and policy documentation

Strong understanding of insurer requirements and commercial policy transactions

Experience handling complex commercial accounts

Strong problem-solving and organizational skills

Excellent attention to detail

Strong communication skills

Ability to provide guidance and support while remaining hands-on

EPIC experience is a strong asset

The Prospect
In this role, you will work closely with Producers, Senior Account Managers, and Senior Placement Brokers to ensure complex commercial accounts are handled accurately and efficiently.

Your Responsibilities Will Include





Processing and administering mid-market and large commercial accounts

Managing renewals, endorsements, cancellations, policy changes, certificates, invoicing, and other policy transactions

Reviewing insurer documentation and maintaining accurate account information

Supporting complex and multi-policy commercial accounts

Resolving processing issues and discrepancies

Providing technical and procedural guidance to other team members

Acting as a senior escalation point for the Commercial Lines Service Unit

Supporting workload prioritization and operational issues when required

Supporting onboarding, workflow consistency, and process improvements

Compensation & Benefits

$80,000 to $110,000 annual compensation range

Variable commission and potential performance-based bonus

Hybrid work flexibility

Group RRSP matching

Paid personal days

Group health benefits and EFAP

Professional membership fees, including RIBO, IBAO, and IIC

Professional development and educational reimbursement

Professional office environment and free parking

#J-18808-Ljbffr

📌 Senior Practice Specialist | Hybrid (Ontario)
🏢 JobsMedia.io
📍 Ontario