Welcome Members at GoodLife Fitness in Ottawa with strong customer service, front desk expertise, and clear communication. This part-time role supports a positive Club experience.
As a Customer Service Representative, you will greet Members and Potential Members, manage arrivals, answer questions, and support Club operations. You will use Club systems, handle calls, book appointments, and explain Memberships, services, products, and amenities. The role also includes Fit-Fix Starter sessions and maintaining a clean, secure environment.
Key Responsibilities: Greet Members and check them in for workouts
Welcome Potential Members and direct them appropriately
Answer calls, take messages, and book appointments
Resolve Member questions, issues, and concerns
Complete cleaning tasks and required Club runs
Requirements: CPR-A and AED Certification
Smart Tan certification within three months
Excellent written and verbal communication skills
Computer proficiency and customer service skills
Knowledge of the fitness industry
Support GoodLife Fitness Members through welcoming service, front desk knowledge, accurate systems use, and effective communication in Ottawa.

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📌 GoodLife Fitness Front Desk Motivator (Quebec City)
🏢 GoodLife Fitness
📍 Quebec City