Coordinate patient schedules with Bayshore HealthCare in Halifax using Procura, customer service expertise, and strong organizational skills. This full-time role connects patients, families, and care providers.
As a Client Scheduling Coordinator, you will process referrals, assess service needs, and assign care providers. The position requires effective communication, accurate documentation, and scheduling software proficiency. You will also address patient concerns and maintain consistent service delivery.
Key Responsibilities: Process funder referrals and updates in Procura
Assess service needs with supervisors and patients
Assign care providers by needs, location, skills, and availability
Notify patients and staff about ongoing schedules
Resolve patient concerns using escalation pathways
Requirements: Secondary school diploma
Two years of related customer service experience
Solid written and oral English communication
Excellent Windows, Microsoft Office, internet, and EMR skills
Advanced keyboarding and scheduling software competency
Use scheduling, communication, and documentation skills to coordinate dependable patient care services for Bayshore HealthCare clients in Halifax.

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📌 Client Scheduling Coordinator Halifax (Nova Scotia)
🏢 Bayshore HealthCare
📍 Nova Scotia