Lead Fortinos floral operations by delighting customers and growing sales through exceptional service and department management. Create positive experiences for every customer.
As Floral Department Manager, you will immediately influence sales and customer satisfaction. Lead, coach, and motivate colleagues while fostering their growth. Maintain merchandising and operational standards, and remain accountable for departmental sales results and financial objectives.
Key Responsibilities: Anticipate customer needs and put customers first
Lead, coach, and motivate colleagues toward success
Foster colleague growth and positive workplace relationships
Maintain merchandising and operational standards
Deliver departmental sales results and financial objectives
Requirements: Exceptional customer service and customer loyalty-building skills
Prior department-specific experience preferred
Previous management experience in retail or food services
Ability to develop relationships and engage colleagues
Availability for evenings, weekends, and holidays
Bring floral department leadership, customer service, colleague development, and sales accountability to Fortinos while maintaining operational standards.