The Bartenderis a vital member of the customer service team. They are responsible for mixing and serves drinks to guests, either at the bar, or through waiters and waitresses who place drink orders for dining room customers.
Core Competencies Customer Service
Interpersonal Awareness
Team Work
Communication
Job Duties Receiving and order guests’ meals and communicate clearly to the kitchen staff of any special requirements
Preparing and serve alcoholic beverages to guests following all AGLC and PURE policies and procedures
Following all standardized drink recipes
Handling bar inventory counts as assigned
Serving food and beverages to guests following proper standards and guidelines
Using suggestive selling techniques to enhance the guest experience
Interacting with guests and respond knowledgeably to inquiries about the menu, prices, promotions, specials, services and features of the casino
Completing various opening, closing and running side duties as assigned
Following all food and beverage safety and sanitation practices
Handling various cash, comp, debit and credit transactions accurately and efficiently




Making eye contact and offer a warm sincere greeting and fond farewell
Using guests name at least once in every transaction
Thanking the guest for visiting and ask about additional needs
Providing support as a Food and Beverage Server when required
Handling any additional responsibilities, in various Food and Beverage outlets, as assigned
Requirements Previous experience working in a fast paced restaurant or bar environment
18 years of age or older
AGLC Pro-Serve certification
Able to maintain security clearance
A team player who is willing to learn new skills
Be approachable and hospitable
Enjoy working in a fast paced environment with a variety of customers
Possess high standards in customer service
Must be available to work days, evenings and weekends
Fluent in the English language
Have reliable means of transportation
Work Conditions Must be able to stand for prolonged periods of time
At times may have to deal with unruly or intoxicated guests
Must be able to carry out light cleaning duties
Must be able to work in a fast-paced working setting

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📌 Bartender (Alberta)
🏢 Pure Canadian Gaming
📍 Alberta