Deliver accurate financial transactions and thoughtful banking guidance as a Customer Experience Associate in Lévis, Quebec. Work 37.5 hours weekly at TD Canada Trust.
This Customer Experience Associate serves Personal & Commercial Banking customers at the branch. You will understand needs, recommend suitable banking solutions, and create positive interactions. The work includes deposits, withdrawals, bill payments, customer concerns, and confidential matters.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions and complete business processes promptly




Connect personally with customers about banking processes
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Solid administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous, accurate, and detail-oriented communication
Use customer experience, transaction accuracy, and banking solution knowledge to support TD customers from the Lévis branch.

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📌 Customer Experience Associate Lévis (Quebec City)
🏢 TD
📍 Quebec City