Lead customer service, cash, and merchandising functions as a Front Store Supervisor in a locally owned Shoppers Drug Mart store. Keep customers at the centre of daily service.
This supervisor manages cashier and merchandising staff while supporting store standards and customer satisfaction. The work includes training, guidance, loss prevention, product inquiries, refunds, exchanges, displays, housekeeping, and cash office tracking. You will also follow health and safety requirements, store procedures, and PC Optimum processes.
Key Responsibilities: Manage customer service, cash, cashier, and merchandising functions
Train cashiers and merchandisers in job functions
Resolve customer issues involving refunds and exchanges
Maintain shelves,



displays, housekeeping, and store image
Execute loss prevention and daily cash tracking procedures
Requirements: Planning, judgment, and decision-making abilities
Independent thinking when organizing the store
Problem-solving skills supporting customer satisfaction
Computer literacy and organized work habits
Knowledge of products and supplies
Apply customer service leadership, merchandising oversight, and loss prevention knowledge as a Front Store Supervisor.

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📌 Front Store Customer Service Supervisor (Saskatchewan)
🏢 Shoppers Drug Mart
📍 Saskatchewan