Support housing stability at Valuable Shepherd Centres’ Barton-Tiffany Shelter through crisis intervention and housing-focused case management. Work rotating 12-hour days and overnights.
As Senior Shelter Support Worker, you will help maintain a safe, hospitable environment for individuals, couples, and people with pets. You will support residents facing housing instability, poverty, social isolation, mental health issues, and substance use. Your work will follow Housing First, harm reduction, trauma-informed, anti-racist, and anti-oppressive frameworks.
Key Responsibilities: Provide housing-focused case management using Housing First principles
Deliver crisis intervention, referrals, advocacy, and supportive counselling
Support residents in pursuing goals and housing stability
Assist shelter operations,
peer support, training, and onboarding
Maintain professional communication and thorough documentation
Requirements: Minimum three years’ housing and homelessness sector experience
Diploma or degree in a social services-related field
Advanced crisis intervention and mental health support experience
Knowledge of addiction, trauma, poverty, and substance use
Availability for 12-hour rotating days and overnight shifts
Bring housing-focused case management, crisis intervention, and respectful supports to residents at Good Shepherd Centres’ unique shelter.
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📌 Senior Housing Support Worker (Ontario)
🏢 Good Shepherd Centres
📍 Ontario
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