Customer-focused Client Service Associate supporting Federated Insurance’s Commercial Insurance Specialist with communication, multitasking, and accurate client service.
This Client Service Associate supports the day-to-day running of a Commercial Insurance Specialist’s book of business. The role serves Federated Insurance clients through customer service and communication. Success requires flexibility, multitasking, exceptional attention to detail, and accurate handling of high request volumes.
Key Responsibilities: Provide excellent customer service to Federated Insurance clients
Support the Commercial Insurance Specialist’s daily activities
Handle high request volumes accurately and promptly
Communicate clearly with clients and colleagues
Requirements: Post-secondary education from college or university
Two years of front-line customer service experience
Exceptional communication skills and customer-focused approach
Proficiency with Microsoft Office applications
Flexible, detail-oriented, team-first working style
Bring customer service, communication, and commercial insurance support skills to Federated Insurance’s client-focused associate opportunity.

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📌 Commercial Insurance Client Service Associate (Ontario)
🏢 Northbridge Financial
📍 Ontario