Customer service and problem solving define this Customer Support Agent role with ACCEO Solutions, supporting customers through detailed technical inquiries.
As a Customer Support Agent within Harris Computer’s ACCEO Solutions division, you will diagnose concerns, research answers, and resolve requests. The role requires Windows environments, Microsoft Office 365, careful ticket documentation, and professional communication. You will collaborate across the organization and share knowledge on complex situations.
Key Responsibilities: Listen to customer concerns and gather relevant information
Diagnose problems, analyze needs, and resolve requests
Research customer questions with organizational collaborators
Document every interaction in the ticketing system




Escalate concerns to teams with appropriate expertise
Requirements: Ideally at least two years of customer service experience
Strong knowledge of Windows environments and Microsoft Office 365
Robust attention to detail and multitasking ability
Superior listening, verbal, and written communication skills
Ability to work independently and collaboratively toward deadlines
Apply customer service, Windows, Office 365, and problem-solving skills as an ACCEO Solutions Customer Support Agent.

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📌 Customer Support Agent Windows Office 365 (Manitoba)
🏢 Canadian Inclusion
📍 Manitoba