Deliver friendly customer service at Assured Automotive while scheduling collision repairs and managing insurance assignments with accuracy. This customer-facing role supports phone, email, and in-person service.
As a Customer Service Representative with Assured Automotive, you will support collision repair operations within The Boyd Group. The position combines appointment scheduling, repair documentation, insurance processing, and customer communication. You will use repair management systems, ASE, Google platform, and Microsoft Office while applying continuous learning to maintain work quality and positive NPS.
Key Responsibilities: Provide friendly service by phone, email, and in person
Schedule vehicle repair appointments using the repair management system




Process insurance assignments promptly and accurately
Prepare repair orders with proper documentation
Record customer and insurance communication using ASE
Requirements: High School Diploma
Minimum one year customer service experience
Automotive industry experience is ideal
Robust Google platform and Microsoft Office knowledge
Valid driver's license required
Bring customer communication, scheduling, documentation, and automotive service skills to Assured Automotive's collision repair team.

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📌 Automotive Customer Service Representative (Ontario)
🏢 Holdings
📍 Ontario