Automotive customer service and vehicle maintenance scheduling define this Service Advisor role at Hanover Chrysler in Hanover. Weekend shifts are scheduled as needed.
The Service Advisor guides customers through maintenance scheduling, repairs, estimates, and invoices. This role requires listening, communication, automotive mechanical fundamentals, and careful documentation. You will build relationships, explain repairs, and support customer satisfaction throughout each service interaction.
Key Responsibilities: Greet customers promptly by phone or in the dealership
Schedule maintenance and repair appointments from service calls
Recommend repairs and explain service costs and invoices
Update customers on repair progress and return messages
Document vehicle concerns accurately on repair orders
Requirements: Minimum Grade 12 high school diploma
Fundamental understanding of automotive mechanical fundamentals
Excellent listening, interpersonal, verbal, and writing skills
Basic computer skills and robust attention to detail
Availability for scheduled weekend shifts
Apply your automotive knowledge, customer communication, and service scheduling skills as a detail-oriented Service Advisor at Hanover Chrysler.
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📌 Automotive Service Advisor Hanover (Ontario)
🏢 Formulafordlincoln
📍 Ontario
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