Lead customer-facing transformation initiatives in Toronto as a Technical Program Manager, using marketing, digital experience, and customer engagement expertise.
This contract role supports a digital banking organization delivering strategic Marketing, Brand, and Customer Experience initiatives. You will manage complex business and technology programs spanning customer engagement, digital channels, personalization, communications, and acquisition. The hybrid schedule requires onsite work two to three days weekly.
Key Responsibilities: Lead end-to-end marketing and customer engagement initiative delivery
Maintain integrated plans, milestones, dependencies, risks, and deliverables
Coordinate Product, Marketing, Technology, and Operations teams
Facilitate governance forums, workshops, and stakeholder discussions




Communicate progress, decisions, risks, and milestones
Requirements: 10+ years in Technical Program Management, Project Management, or Transformation Delivery
Experience delivering complex initiatives within regulated environments
Knowledge of Agile, Waterfall, and hybrid methodologies
Experience managing governance, risks, dependencies, and change activities
Bachelor’s degree or equivalent skilled experience
Apply Technical Program Management expertise to digital banking transformation across customer experience, marketing, and technology initiatives.

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📌 Technical Program Manager Digital Transformation (Ontario)
🏢 S.I. Systems
📍 Ontario