Lead Ricoh site operations through workflow coordination, staff supervision, and customer communication at a specified location. Support daily service excellence.
This Site Leader supervises day-to-day operations while working primarily as a document specialist or operations worker. The role may run shifts or sites independently and handles hiring, firing, and performance responsibilities as needed. It also completes month-end management reports when the Site Manager is absent.
Key Responsibilities: Manage effective implementation of Ricoh Service Excellence
Handle daily formal customer contact
Train staff on workflow and machine operations
Oversee time clock punches and payroll accuracy
Complete site reports and required paperwork
Requirements: High School Diploma or equivalent work experience
Three to five years in a mail room or copy centre
Experience using bindery and related equipment
Robust verbal and written communication skills
Ability to lift 30 or more pounds
Apply site leadership, document operations, customer communication, and workflow skills while supporting Ricoh service excellence and reporting.

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📌 Ricoh Site Operations Leader (Alberta)
🏢 Ricoh Company
📍 Alberta