Information and Communications Technology Administration

Job Family

Job Category

Computer Systems/Technology

Job Description
CLOUDINFRASTRUCTURE ANALYST

Regular Full-Time

About Us

One of BC’s Top Employers, the City of Coquitlam offers meaningfulcareer opportunities to make a difference within the local community. As one ofBritish Columbia’s largest and most agile municipalities, Coquitlam is hometo a diverse and rapidly evolving community of more than 170,000 residents.

Located in the heart of Metro Vancouver, Coquitlam combines establishedneighbourhoods, emerging urban centres, rapid-transit connectivity andsignificant recent community development with extensive parks, trails and naturalareas. The City is experiencing substantial growth and transformation whilecontinuing to focus on thoughtful city building, sustainable service deliveryand an exceptional quality of life.

Our brand is built on managing our resources in a responsible andsustainable manner while supporting a vibrant, growing regional urban centre.We envision a bright future in Coquitlam that we hope includes you.

Technology plays an essential role in supporting this growth and theservices our community relies on. Our Information and Communications Technologyteam is advancing the City’s technology modernization, strengthening ourinfrastructure and developing our cloud capabilities. This work createsopportunities for skilled professionals to apply their expertise, improve howwe operate and contribute to the next stage of the City’s technologyenvironment.

About You / What We Are Looking For

The City of Coquitlam is seeking anexperienced cloud infrastructure professional to join our Information andCommunications Technology team as Cloud Infrastructure Analyst. This newlycreated position offers the opportunity to bring your Microsoft expertise intoan evolving environment and help shape how the City adopts, manages andsupports cloud services.

Reporting to the Manager ICT Infrastructure,you will administer, maintain and optimize our physical, virtual and hybridcloud infrastructure, with a primary focus on Microsoft Azure and Microsoft365. Working closely with infrastructure, networking, security and applicationcolleagues, you will help keep critical systems secure, reliable and responsivewhile supporting cloud migrations and modernization initiatives.

This is an opportunity for a hands-onprofessional who understands both Azure infrastructure and Microsoft 365administration. You bring practical experience with Microsoft Intune andPowerShell, together with the technical judgement to troubleshoot complexissues, automate recurring tasks and make improvements that strengthenperformance, security and operational efficiency.

As the City expands its cloud capabilities,you will contribute to how applications are onboarded, infrastructure ismanaged and resources are optimized. You are comfortable working independentlywithin established standards, assessing the implications of technical changesand knowing when to involve colleagues or elevate a decision.

We are looking for someone who combinestechnical credibility with clear communication and a customer-focused approach.You build effective relationships across technical teams, business units andservice providers, explain complex information in approachable terms and followthrough with practical solutions and clear documentation.

Whether you are bringing experience fromconsulting, the private sector or public service, this role offers theopportunity to take ongoing ownership of your work and see its impact overtime. For a cloud professional motivated by technical challenges, modernizationand meaningful public service, it is a chance to help build the capabilitiesthe City will rely on in the years ahead.

Main Responsibilities

Provideday-to-day administration of physical,



virtual and hybrid cloud infrastructure,with an immediate and primary focus on Microsoft Azure and Microsoft 365, whilesupporting potential future expansion into AWS or Google Cloud Platform.

Deploy,configure, monitor and troubleshoot cloud resources, including virtualmachines, storage, networking and databases.

Overseehybrid infrastructure governance and centralized server maintenance using toolssuch as Azure Arc and Azure Update Manager.

Monitorsystem performance, availability and capacity, and optimize cloud resources to improve performance and control operational costs.

Supportcloud migrations and modernization initiatives, contributing technicalexpertise to application onboarding and resource planning.

Implementand maintain cloud security controls, encryption and compliance standards incollaboration with the appropriate technical teams.

Managemodern device management and endpoint compliance using Microsoft Intune.

Performroutine maintenance, patch management and backups, and support disasterrecovery and business continuity planning.

Troubleshootincidents, conduct root cause analysis and implement corrective actions.

Usescripting and automation to improve administrative processes and supportconsistent infrastructure management.

Developand maintain technical documentation, procedures, records and systemconfigurations.

Collaboratewith networking, security and application teams, business units and externalservice providers to support reliable cloud-based solutions.

Completework within established architecture standards, cybersecurity policies, changemanagement procedures, budgets and service expectations, escalating significantchanges or risks as appropriate.

Ensurecompliance with organizational policies and industry best practices.

Minimum Qualifications

A university degree inComputer Science, Software Engineering, Information Technology or a relateddiscipline, supplemented by relevant training or certification; an equivalentcombination of training and experience will be considered.

A minimum of five years ofexperience administering cloud environments, including dedicated hands-onexperience with Microsoft Azure and Microsoft 365.

Practical experience withMicrosoft Intune for device management and endpoint compliance.

Experience administeringhybrid infrastructure, including the use of Azure Arc, Azure Update Manager orcomparable hybrid server management tools.

A robust understanding ofcloud networking, virtual machines, storage, DNS, VPN configuration and loadbalancing.

Experience with WindowsServer and/or Linux administration.

Knowledge of Active Directoryand Microsoft Entra ID, formerly Azure Active Directory.

Experience using PowerShellto automate administrative tasks.

Experience with backup andstorage technologies, disaster recovery and business continuity planning.

Knowledge of cloud securitycontrols, security frameworks and compliance standards.

Strong troubleshooting,analytical, critical-thinking and problem-solving skills.

Effective verbal and writtencommunication skills, including the ability to explain technical informationclearly and prepare technical presentations and documentation.

Strong organizational andtime-management skills, with the ability to prioritize competing operationaland project demands.

A collaborative,customer-focused approach and the ability to build effective workingrelationships.

A valid Class 5 BC Driver’s Licence.

Preferred Qualifications

Microsoft Certified: AzureAdministrator Associate certification or another relevant Microsoft cloudcertification.





Additional experience withAWS or Google Cloud Platform.

Experience administering bothWindows Server and Linux environments.

Familiarity with additionalscripting languages, such as Bash or Python.

Experience supporting cloudmigrations and modernization initiatives.

Experience using monitoringand logging tools such as Azure Monitor, CloudWatch or Grafana.

The Ideal Candidate

You are a skilled, detail-oriented infrastructure professional whocombines technical capability with thoughtful decision-making. You investigateissues thoroughly, identify practical solutions and consider the effects ofchanges on security, reliability, cost and the people using the systems.

You can move between planned project work and operational prioritieswhile keeping others informed. You take ownership of outcomes, recognize whenan issue needs escalation and leave clear documentation that supports yourcolleagues.

You enjoy working with people as much as technology. You listencarefully, build productive relationships and communicate complex informationin a clear, approachable way. You understand that dependable infrastructure andresponsive technical support help colleagues across the organization delivereffective services.

You are also motivated by improvement. You look for opportunities toautomate repetitive work, strengthen system performance and support the City’stransition toward a more mature cloud environment.

Why Work With Us

Help shape a newly createdrole. Apply your experience as the City develops its cloud capabilities andestablishes the practices needed to support them.

Contribute to technologymodernization. Support cloud adoption, application migrations, automation andimprovements across a hybrid infrastructure environment.

Take ongoing ownership. Helpimplement solutions, maintain them over time and see the results of yourtechnical decisions.

Work across technicaldisciplines. Collaborate with infrastructure, networking, security andapplication colleagues on shared challenges and projects.

Connect your expertise withpublic service. Support the systems that help City employees deliver servicesto the Coquitlam community.

Continue developing yourcareer. Join an organization recognized as one of BC’s Top Employers, withopportunities for learning and meaningful contribution.

What We Offer

This CUPE position has an hourly rate range of $53.69–$63.44 (2026rates). The rate of pay is based on a variety of factors, includingqualifications, knowledge, experience and skills.

You will have the opportunity to join a team dedicated to supporting thelocal community and participate in a variety of learning and developmentopportunities. There is also an opportunity to participate in an earned dayoff/flex day program.

This position is based in Coquitlam, with some flexible, hybrid workoptions available. The City offers an attractive vacation and extended benefitspackage, including participation in the Municipal Pension Plan.

Accessibility / Equal Opportunity Employer

The City of Coquitlam is proud to be an Equal Opportunity Employerworking towards enhancing equitable practices in our recruitment and retentionprocesses. As an organization, we are committed to creating an inclusive workenvironment to support our growing and diverse workforce. To learn more aboutequity, diversity and inclusion, and the City’s efforts in support of theseprinciples, please visit coquitlam.ca/edi.

If at any time during the application or recruitment process you requireadditional assistance or an accommodation, please contact our team forconfidential support. Staff can also provide in-person support if required.

Applicants under consideration may be required to undergo and submit anacceptable police information check.

Good people make Coquitlam great.

We thank allapplicants for their interest; however, only those selected for an interviewwill be contacted.

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📌 Cloud Infrastructure Analyst (British Columbia)
🏢 Coquitlam
📍 British Columbia