Process credit card requests in Halifax while applying accuracy, organization, and attention to detail within a Monday-to-Friday schedule.

As an Account Processing Officer, you will handle refunds, reversals, rejected transactions, and exception issues. The work involves reviewing files, applying rules and regulations, investigating administrative requests, and documenting outcomes. Intermediate Microsoft Office skills support daily processing and documentation.

Key Responsibilities:

- Process credit balance refunds and payment reversals
- Handle rejected transactions and exception issues
- Review files using applicable rules and regulations
- Research administrative requests and document outcomes
- Support streamlined processes and guide junior staff

Requirements:

- Accuracy and attention to detail
- Strong organization across multiple request types
- Intermediate Microsoft Office skills
- Collaborative, qualified, service-focused approach
- Comfort investigating exceptions within rules-based processes

Apply your credit card processing, investigation, and documentation skills while supporting accurate client service in Halifax.

📌 Credit Card Processing Officer (Halifax Regional Municipality)
🏢 Manpower
📍 Halifax Regional Municipality