Support claims customers by phone at Northbridge Financial, using technical troubleshooting and careful attention to detail in a hybrid mode. Set up new claims while keeping service quality high.
As a Claims Service Representative, you will handle incoming inquiries and provide prompt technical support to Claims Adjusters. You will maintain data quality and departmental service levels while delivering excellent customer experiences. This front-line position suits candidates with customer service or call center experience and strong MS Office skills.
Key Responsibilities: Receive incoming inquiry calls from customers
Set up new claims accurately
Provide telephone claims support to Claims Adjusters
Maintain data quality and department service levels




Deliver excellent service while managing the phone queue
Requirements: Two years of front-line customer service or call center experience
Post-secondary education in insurance or a related program
Strong technical skills with Microsoft Office Suite
Experience working with multiple systems simultaneously
Working toward the CIP designation is an asset
Bring customer service, troubleshooting, and claims support skills to Northbridge Financial’s front-line team serving Canadian insurance customers.

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📌 Claims Service Representative Call Center (Manitoba)
🏢 Northbridge Financial Corporation (NBFC)
📍 Manitoba