Remote Integrations Support Engineer work combines API troubleshooting and software development while supporting customers across Canada. The position requires Canadian residence.
At PSD Citywide, this full time role helps customers implement and integrate the platform with third-party systems, applications, and APIs. You will investigate application, configuration, integration, data, and software issues while collaborating with Implementation, Sales, Customer Success, Engineering, and Product teams. The work includes customer communication and technical solution validation.
Key Responsibilities: Advise customers on APIs, authentication, data flows, and configuration
Investigate integration, webhook, synchronization, and application issues
Develop scripts, queries, utilities, and automation




Own technical issues through resolution and customer communication
Create integration guides and troubleshooting documentation
Requirements: Three to five years in development, support, or implementation
Post-secondary education in a related technical discipline
Programming proficiency in C#, Java, JavaScript, TypeScript, Python, or similar
Working knowledge of SQL and relational databases
Experience troubleshooting APIs, integrations, and web applications
Apply your API, debugging, SQL, and customer support expertise as PSD Citywide’s remote Integrations Support Engineer in Canada.

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📌 Remote Integrations Support Engineer (Alberta)
🏢 PSD Research, Consulting, Software
📍 Alberta