Deliver exceptional customer service for Assured Automotive through phone, email, and in-person interactions while supporting collision repair administration.
As a Customer Service Representative, you will manage customer and insurance partner relationships for a repair facility. Schedule vehicle repairs, process assignments, prepare documentation, and record communications using ASE. The position requires effective communication, accuracy, and robust knowledge of Google platform and Microsoft Office.
Key Responsibilities: Provide friendly service by phone, email, and in person
Schedule vehicle repair appointments using the repair management system
Process insurance assignments promptly for repair facilities
Prepare repair orders with accurate supporting documentation
Record customer and insurance communications using ASE
Requirements: High School Diploma
Minimum one year of customer service experience
Automotive industry experience ideally preferred
Strong Google platform and Microsoft Office knowledge
Valid driver's license required
Use customer service, administrative support, and automotive communication skills to support Assured Automotive repair operations and customers.

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📌 Automotive Customer Service Representative (Nova Scotia)
🏢 Holdings
📍 Nova Scotia