Do you have a passion for providing exceptional customer service and enjoy connecting with people? Kicking Horse Ford has an exciting opportunity for a career-orientated individual to join our team as a Parts Consultant. This role is the main point of contact in working with our customers and technicians to locate automotive parts they require. The successful candidate can expect to earn $21.63 to $26.44 per hour, based on experience. Why Work at Kicking Horse Ford?
* Stable, family-owned business, Kicking Horse Ford is proud to be part of the Davis Auto Group which has over 35 years of success in the industry
* Industry leading employee benefit coverage
- including health, dental, life and disability coverage
* A travel reward program so you can get away from work and travel on us
* We are active within the community and are committed to supporting local businesses within the community we serve
* A culture built on Family, Teamwork, Integrity and Community
* Employee pricing and perks at all locations in our Group across Alberta and BC
What You'll Do
as a Parts Consultant:
* Work with customers in selecting and locating required parts in a friendly, professional and productive manner
* Order parts and provide information including their function, prices, application, and warranty
* Research the availability of parts either within the dealership or from other sources as necessary
* Maintain effective communication with the service and sales departments, keeping them informed of the status of parts on order
* Develop and maintain positive relationships with customers to ensure our employees make customer satisfaction a priority to create customer loyalty and generate referrals
* Perform regular parts inventory counts
* Assist the Parts Department with other duties as required Our Ideal Candidate:
* Previous parts experience in the automotive industry or a related industry is preferred
* Exceptional customer service and verbal communication skills including the ability to listen and use tact, sensitivity, empathy, and professionalism when interacting with customers
* Strong teamwork skills and the ability to thrive in a collaborative environment
* Proven organizational skills with the ability to manage multiple demands
* High attention to detail and comfort in using technology for most day-to-day functions
* Ability to perform physical work, which includes repetitive lifting of up to 50lbs
* A valid Driver's License Compensation details: 21.63-26.44 Hourly Wage PI9461c241d822-29400-41901226
📌 Consultant Operations Support (Golden)
🏢 Kicking Horse Ford
📍 Golden
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