Insight seeks an IT Services Technician for fully onsite work in Ontario, troubleshooting enterprise systems, computers, peripherals, and Windows operating systems.
Reporting to the Services Lead, this technician provides technical assistance and user training. The position supports clients, business partners, IT divisions, vendors, and corporate stakeholders. Core work includes Citrix, virtual desktops, thin clients, PowerShell, and ServiceNow.
Key Responsibilities: Troubleshoot and triage enterprise or desktop systems
Assemble, configure, and troubleshoot computers and peripherals
Install operating systems, software, drivers, and components
Document work accurately in the ticketing system
Train users and mentor teammates on hardware and software
Requirements: IT certificate or diploma from recognized post-secondary institution
Three to five years troubleshooting or enterprise IT customer service
Required A+ and ITIL certifications
Working knowledge of ServiceNow and fluent English
Current driver’s license and driver’s abstract
Apply your Windows, hardware, ServiceNow, and troubleshooting expertise as an onsite Insight Services Technician supporting technology users.

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📌 IT Services Technician Toronto (Ontario)
🏢 Insight Enterprises
📍 Ontario