Guest Experience Supervisor – Hotel Operations (Ontario)

Guest Experience Supervisor – Hotel Operations (Ontario)

28 Oct
|
WelcometoSSM
|
Ontario

28 Oct

WelcometoSSM

Ontario

Posted July 9, 2026 Last updated July 9, 2026
Name of the company – Fairfield Inn & Suites, Sault Ste. Marie
Wages – 22.00hourly/35 hours per week
Position type – Full Time & Permanent
Work Location – Sault Ste. Marie
Education Secondary (high) school graduation certificate
Experience 1 year to less than 2 years
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Perform same duties as workers supervised
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Co-ordinate, assign and review work
Hire and train staff in job duties, safety procedures and company policies




Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies
Provide general information about points of interest in the area
Clerical duties (i.e. faxing, filing, photocopying)
Maintain an inventory of vacancies, reservations and room assignments
Answer telephone and relay telephone calls and messages
Process group arrivals and departures
Provide customer service
Take, cancel and change room reservations
Register arriving guests and assign rooms
Process guests’ departures, calculate charges and receive payments
Provide information on hotel facilities and services

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📌 Guest Experience Supervisor – Hotel Operations (Ontario)
🏢 WelcometoSSM
📍 Ontario

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