Job Description
Insight Global Job Description: Insight Global is hiring for a Senior Business Systems Analyst to support the modernization of loan management and collections platforms within a financial services environment.

This role will play a key part in moving away from legacy and manual systems and
transitioning to industry‑standard platforms that better support scalability and efficiency.

The Business Systems Analyst will work closely with technical and business stakeholders to identify target platforms, define system architecture, and support integrations between loan servicing systems, collections platforms, and an integration hub.

The role
will focus heavily on ensuring loan and collections data is accurately captured, transformed, and fed into downstream collections solutions.

This consultant will support two delivery pods and assist with onboarding efforts as new platforms are introduced.

The initial engagement is expected to start as a six‑month contract with a strong likelihood of extension based on project demand and performance.

Skills and Requirements
Must Haves:
- 10+ years of experience working as a Business Systems Analyst in financial services environments.
- Hands-on experience supporting loan management systems and collections platforms across the full loan lifecycle.
- Solid understanding of loan servicing, collections workflows, and downstream financial impacts.




- Experience leading or supporting system migrations from legacy or manual processes to modern, industry‑standard platforms.
- Ability to support multiple delivery pods simultaneously and onboard new teams into complex platforms.

Nice to Haves: Experience working with Loan

Pro or similar loan servicing platforms.

Previous exposure to collections tools such as Optimix or other legacy collections solutions.

Experience modernizing manual or workaround‑heavy operational processes.

Background supporting large‑scale financial system transformations or multi‑phase platform rollouts.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 BSA - Collections/ Loan (Toronto)
🏢 Insight Global
📍 Toronto