Manage an assigned customer portfolio, monitor outstanding balances, and conduct timely follow-ups on overdue invoices. Prioritize collection activities based on aging, risk, payment history, and outstanding balances; Identify and elevate high-risk accounts, significant past-due balances, potential bad debt, and credit-limit concerns. Review invoices, credits, unapplied payments, deductions, and discrepancies; investigate billing and payment issues and coordinate timely resolutions. Respond to customer inquiries, support account reconciliations, and maintain accurate collection notes and account records. Support credit reviews by flagging accounts and orders requiring further assessment and following established credit policies and approval procedures. Monitor AR aging reports, track collection activities and disputes, and participate in portfolio reviews to achieve collection and productivity targets.
Build effective customer relationships while enforcing payment terms and collaborating with Sales and internal teams to resolve outstanding issues. Credit analysis, B2B collections & reconciliations Vaco by Highspring values a diverse workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Vaco by Highspring respects your privacy and is committed to providing transparent notice of our policies in English here and in French here. the individual's skill sets, experience and training; office location and other geographic considerations; The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement perks).
📌 Accounts Receivable Credit (Canada)
🏢 Vaco
📍 Canada