Apply printer systems expertise as a Service Technician supporting Canon Canada customers across Ottawa with rotating on-call coverage. Maintain complex printing equipment remotely and onsite. Canon Canada seeks a Service Technician to install, relocate, deinstall, and maintain complex printer solutions. You will service printers, pre
- and post-equipment, and software at customer sites or across the region. The work emphasizes analytical troubleshooting, customer satisfaction, Service Level Agreements, and current technical knowledge of PPS systems.
Key Responsibilities
Perform corrective and preventative printer systems maintenance Install, deinstall,
and relocate equipment at customer sites Maintain customer satisfaction and meet Service Level Agreements Escalate unresolved problems through predefined procedures Maintain parts inventory, diagnostic, and physical tools
Requirements:
Electrical or mechanical degree, vocational, or technical school education Mechanical inclination and technical service experience Robust analytical skills for equipment troubleshooting Basic computer, technical, and equipment operation skills Ability to work rotating 24/7 schedules and travel occasionally Support Canon Canada customers across Ottawa through printer maintenance, installation, troubleshooting, and dependable technical service delivery.